Streamline Engineering Operations with an Effective Engineering Service Request (ESR) System
Abstract An Engineering Service Request (ESR) is a vital document used to initiate, manage, and track engineering-related activities in modern enterprises. Whether it's for infrastructure upgrades, system modifications, or equipment design, ESRs ensure that technical requests are properly scoped and executed. A well-structured ESR improves cross-functional communication, aligns engineering goals with organizational needs, and promotes compliance with industry standards. One of the most robust tools for managing engineering and quality processes is AMC Athena, the flagship Digital Transformation Software from AMC Aerospace Technologies. Built with cutting-edge ERP technology, AMC Athena is designed to handle quality audits, compliance management, and engineering workflows for large and medium-scale enterprises. Introduction In today's fast-paced industrial and technical landscape, maintaining operational efficiency and driving engineering innovation requires a structured reques...